GenAI capabilities are rapidly transforming the ability of organizations to deliver new offerings, products, value, and experiences.

Shifting to an experience-orchestrated business requires a culture shift, but will create meaningful, lasting value exchanges. The X-O business requires change in process, adoption of new technologies, and a promise to prioritize outcomes, not just output.

In this eBook, you'll learn…

  • To create meaningful value exchanges.
  • How to win the battle for loyal customers.
  • How to assess your digital maturity.

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Available in PDF format

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