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Download Is AI Delivering Performance Improvements in Operations? IDC Survey Says...

There is a growing expectation that artificial intelligence (AI) will deliver the next round of performance improvements in operations. And, as the pressure to adopt AI within operations continues to gain momentum – driven by broader hype around AI’s successes in the B2C world – technology providers are launching AI-driven solutions to support a growing number of AI-based projects.

However, there are challenges, and IDC's 2021 Worldwide Future of Operations Survey shows that relatively immature solutions and other hurdles are impeding widespread adoption.


Download Is AI Delivering Performance Improvements in Operations? Survey Says... to learn more.