How top marketers are rewriting playbooks by transitioning AI from a tool to a key strategy
As customers navigate AI-driven experiences, it's clear that AI is not merely a tool; it’s a complete strategy in itself. To thrive in this evolving landscape, leading marketers are shifting from AI-assisted approaches to AI-led models. With its applications in content creation, journey orchestration, real-time personalization, and agile workflows, AI is becoming the powerhouse that drives more intelligent, rapid, and impactful campaigns.
What does this shift mean for you, and how can you accelerate your adaptation to stay relevant?
At this year's IDC Directions North America, James McCormick, Senior Research Director, and Mary Ann Holder-Browne, Senior Research Manager, IDC CMO advisory presentation on “The New World of AI: Changing Digital Experiences and Marketing's Playbook”, outline the transformations underway and offers a roadmap to lead this transition with confidence.