Given the complexity and scale of IT sourcing, it is crucial to negotiate the best deal the first time around and strive for long-lasting strategic alliances as frequent product and vendor transitions are challenging. Additionally, in IT sourcing, early involvement of procurement is essential, allowing them to contribute as a trusted advisor to the IT team and helping the CIO make informed decisions.
The success of IT procurement rests on the procurement team's ability to facilitate unbiased and objective decision-making, promoting meticulous documentation on vendor selection process, and having the ability to escalate process noncompliance issues across the IT function without any biases or internal pressures.
With so much at stake, IDC has developed the latest best practices for procurement leaders, emphasizing procurement's strategic role in IT sourcing and critical factors to consider when setting up an IT procurement discipline.
