Traditional ROI models fail to capture the full value of AI. CIOs and IT leaders need a new formula that reflects strategic business impact, not just spend efficiency.

This guide introduces IDC’s AI Business Value Framework, a practical model to evaluate ROI across nine dimensions, from customer experience and time-to-market to sustainability and innovation.

You’ll learn how to:
  • Quantify both direct and indirect AI benefits.​
  • Evaluate use case performance across short- and long-term goals.​
  • Align with CIO-level metrics that drive board-level decisions.​
  • Build business cases that unlock investment and accelerate deals.​
This guide is the third installment in our AI Journey Series. 


Together, these insights build a clear, practical roadmap for AI-led growth.

Inside the Guide:

  • The new ROI formula every CIO will be using by 2027
  • How to apply AI value metrics to your solutions
  • Use cases across industries and functions
  • Proven methodology from IDC’s expert analysts

Access the AI ROI & Business Value Guide

Download in PDF format. Share with your CIO and strategy leads.

Become a Client

Get ahead of the curve. Partner with IDC to equip your teams with the frameworks, data, and insights that drive value-based selling.